SHIPPING

Within Australia 

July 2021 update

With lockdown keeping so many of us at home, we’re offering free Express shipping on all orders to Australian addresses when you spend more than $39.  

Melbourne residents, you’ll also be able to select Pickup at checkout. When you do, you’ll see which of our stores have the stock to fulfil your order so you can choose the one that suits you best. Once you’ve placed your order, you’ll get an order confirmation via email, and within an hour, you’ll receive another email confirming that our store staff have your order ready to collect. Bring your order confirmation, and follow the pickup instructions to collect your order from the store.

Conditions apply – please check The Fine Print for details

Standard shipping (AusPost eParcel)

$7.99 within Australia

Express Post (AusPost)

$14.99 within Australia, or FREE for orders over $39 (after any discounts applied).

Same-day delivery

$29.99. Available in metro Melbourne only. Orders must be placed on weekdays before 11am for same-day delivery; orders placed after 11am will be delivered the following business day. Weekday deliveries only, so orders placed after 11am on a Friday will be delivered the following Monday. Conditions apply. 

Store pickup

Free for orders over $20 (after discounts have been applied). Choose from one of our Melbourne locations (Melbourne Central, Chadstone, Doncaster, Highpoint and Carlton) and collect your order in-store. Please allow 3-5 business days for in-store pickup. Our staff will notify you when your order is ready for collection. Available to customers with Victorian addresses only.

International orders 

Currently available to New Zealand, USA, Germany, Hong Kong, and Singapore only. AU$29.99, FREE for orders over $199 (after any discounts applied). Due to circumstances beyond our control in the current international shipping climate, we aren’t able to provide an ETA on the arrival of your order. 

As of January 1st 2021, we will no longer ship directly to the United Kingdom due to increased requirements and taxes on international deliveries.


When will my order ship?

We’re always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 3-5 business days, though there may be some delays around sales and peak periods. You’ll get a notification when your order has started its journey so you can track its progress.

Please allow an extra 2-3 business days for shipping of personalised orders.

When will my order arrive?

For orders shipping to Australian addresses, allow 2-5 business days for it to arrive. Most of our orders will ship with Australia Post’s eParcel service, so you’ll be able to track it once it leaves our warehouse, and that service will give you a more accurate estimate for when your order might arrive. If you need your order quickly, you can select Express Post at checkout, which will usually be delivered in 1-3 business days (depending on where in Australia it’s going). For larger items, we may use other courier services, and we’ll provide tracking for those deliveries when the order leaves our warehouse.

Melbourne Metro customers can also select our Same Day courier service for orders placed before 11am weekdays. We recommend using an address where someone will be available to sign all day, like a business. Same-day delivery is not available for personalised orders.

For addresses outside Australia, please allow 2-4 weeks for orders to arrive. International orders are shipped with Australia Post, and this service includes tracking, so you’ll receive a more accurate estimate when your order leaves our warehouse. Milligram is not responsible for any customs requirements when your order reaches its destination. Current delays in international shipping make this whole process unpredictable, so we are unable to offer shipping ETAs for orders shipped outside Australia at this time.

Orders shipped via eParcel or Express Post can be delivered to PO boxes, but please note that our Same Day and some large orders require a business or residential address.

Where do you ship to?

Due to current international shipping restrictions, we are currently only shipping to New Zealand, USA, Germany, Hong Kong, South Korea and Singapore. Please contact us to see if we can add your country to the list of shipping destinations, though please note that Australia Post determines the countries we can currently ship to, so we may not be able to deliver to all locations.

Pre-order Shipping

Item pre-order available online only. Estimated shipping dates subject to change. If multiple items are ordered in a single transaction, all items will be shipped together in a single package. We are unable to split orders into multiple shipments. If you require some items sooner, please place a seperate order for the pre-order item.